GDPR Privacy Notice
Privacy notice for the company NV Joosen-Luyckx Aqua Bio with its registered office at 2300 Turnhout, Oude Kaai 26 and registered in the Crossroads Bank for Enterprises under number BE 0440.948.241 in its capacity as data controller.
Article 1 – Privacy statement
As a company, we strive to process your personal data lawfully, fairly and transparently. In this document, we inform you of the personal data we process about you and the purposes associated with that processing.
Article 2 – Identification of the controller
Within our company, all personal data are accessible only to persons who are responsible for them within their specific duties and whose access is expressly required to carry out those duties.
For any further questions concerning identification, you can always contact us at:
Article 3 – Identification of personal data
Various personal data are collected directly. These include standard identification data such as surname, first name and position within a company, contact details such as telephone number, fax number and email address, and data for invoicing purposes such as bank account number.
Where applicable, these data are provided directly by completing documents, communicating them electronically or by telephone, or handing over business cards. In doing so, express consent to the storage of the personal data supplied is assumed to have been given.
Various personal data are also collected indirectly. These may be public data subject to a publication requirement (e.g. appointments) or data made public by the data subject themselves (e.g. publication on a website). Such publicly accessible personal data may be stored where applicable. Consent to this is assumed, since these data have expressly been made public.
No special categories of personal data are retained without additional consent.
Article 4 – Justification for processing
In order to provide certain services to a high standard, the company requires various personal data as defined in Article 3 of this document.
Depending on the specific situation, your data are used for the following purposes:
- When first contacting persons at customers/suppliers or prospective customers, personal data are collected for the following purposes:
- To properly perform the agreement to be concluded and to guarantee the services described in the contract;
- To comply with legal requirements;
- For risk management and quality control;
- For relationship management and the management of customer files;
- To send information for direct marketing purposes in connection with: following up customer data, offering new products, sending communications about the company's services and products, invitations to events, etc.
Your personal data are not used for automated decision-making without human intervention.
Article 5 – Transfer of personal data
The company undertakes not to transfer your personal data to third parties without express consent. In addition to internal employees who are expressly authorised to access them, the following third parties may also access the necessary personal data:
- Payroll and social administration service provider
- Accountancy firm
- Tax consultancy
- ICT service providers
- ………………………………
Article 6 – Retention of personal data
Your personal data are retained for as long as necessary to achieve the purposes described in Article 4.
Personal data are also retained for at least the periods required by law.
Article 7 – Rights of the data subject
As a data subject, the company guarantees you the following rights concerning personal data.
Every request to exercise an individual right will be acted upon within a reasonable period and free of charge.
- Right of access – by exercising this right, you can obtain both access to and a copy of the personal data we process about you.
- Right to rectification – by exercising this right, you can always have changes to your personal data corrected or completed. An amendment will be made upon simple request.
- Right to erasure – by exercising this right, you can request the erasure of your personal data if any unlawful processing occurs.
- Right to restriction of processing – by exercising this right, you can request that processing be restricted if there are inaccuracies and a request for rectification is pending, or if you believe that unlawful processing has occurred. This means that your personal data may be processed further only with your consent. This does not affect the mere storage of personal data, nor any processing in the context of judicial proceedings, for the protection of natural or legal persons, or for important reasons of public interest.
- Right to data portability – by exercising this right, you can request that the data you have supplied be returned to you or transferred directly to a third party in an accessible format. This right may be restricted following a specific proportionality assessment.
- Right to refuse automated data processing – by exercising this right, you can indicate that you do not wish your personal data to be included in fully automated data processing and processes without human intervention.
- Right to withdraw consent – by exercising this right, you can withdraw previously given consent at any time. This will stop all further processing.
If you wish to exercise one or more of the above rights, you must contact us using the details specified in Article 2.
Furthermore, where applicable, you may lodge a complaint with the supervisory authority if you believe that your rights are not being respected.